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Frequently Asked Questions
(Page 1)
When can I start?
You can start any time. Monthly fees are pro-rated to reflect the
remaining classes in the current month.
How do I register?
You can register online, in person, or over the phone with a major credit
card or checking account, you may register at any time.
How do I pay my bill?
You have two payment options, you select when filling out your
registration form.
Option 1
is auto. “Please charge my credit card or checking account the 1st
of each month for my balance due and email me my receipt”. (Auto billing
only applies to programs that have a reoccurring monthly tuition. Fees
for other products and/or service shall be paid for at the time of
purchase and/or registration).
Option 2
“I will pay my account balance on or before the 1st of each
month at the Mills Gymnastics USA Business Office. If my payment is not
received on or before the due date, Mills Gymnastics USA will initiate
electronic payments for any balanced due on my account PLUS an
administrative late fee of $10.00. I understand that Mills Gymnastics USA
does not send a monthly bill and it is my responsibility to pay my account
balance at the Mills Gymnastics Business Office or online at
www.Millsgymnastics.com. I understand this only applies to programs
that have reoccurring monthly tuition. Fees for other products and/or
services shall be paid for at the time of purchase and/or registration. I
understand that if my child is enrolled in a program that has reoccurring
monthly tuition I am continuously enrolled in the program and I will incur
reoccurring monthly tuition charges on my account until I submit a “stop
class form”.
How do I stop a class?
I
understand if my child is enrolled in a program that has reoccurring
monthly tuition I am continuously enrolled in the program and I will incur
reoccurring monthly tuition charges on my account until I submit a Mills
Gymnastics USA stop class form. This document may be obtained from the
Mills Gymnastics USA Business Office. If you are stopping a class it must
be done on or before the last day of the month. If you stop a class after
the month begins you will not receive credits and/or refunds for the
remaining classes in the current month.
Is there
credit given for missed classes, camps, clinics, and private lessons?
No. Please understand that Mills Gymnastics USA does not give make up
classes, credit, and/or refunds for but not limited to programs, class(es),
clinics, camps, private lessons, birthday parties, field trips, missed
and/or cancelled due to holiday, vacation, illness, weather or any other
reason. Mills Gymnastics USA does not issue refunds. All sales are final
for any product and/or service purchase and/or provided by Mills
Gymnastics USA.
Why does my
daughter have to wear a leotard?
For
the safety of our coaches and your children, leotards are mandatory. The
coaching staff is trained to spot children wearing leotards. When a child
wears a t-shirt, it makes spotting much more difficult. Please do not
send children in bathing suits, the material does not stretch like a
leotard and can rip or tear easily. Leotards must not have any lacing,
skirting, or beading of any kind as it can scratch a coach or the
equipment.
How will I
know if my child is ready to move to a different class?
Your child’s progress is continually tracked by their coaches and
your child’s coach will communicate with you when they have accomplished
the skills necessary to be promoted to the next class level. Anytime after
that contact the Mills Gymnastics USA Business Office to make your
child’s new class selection.
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for page 2 of FAQ's
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